The new store – Thesis 01
Experience and storytelling
Shopping as a leisure experience.
Shopping should no longer be considered as the mere satisfaction of needs, but rather as a leisure experience. At the center is the consumer’s experience in the interaction with the brand. An active role for the shopper is essential, otherwise the experience will fizzle out as a short-term and expensive wow effect. The central KPI becomes „experience per square meter.“
If you want to learn more about the „New Spirit of Retail“, and about
- good storytelling and lasting experiences,
- the role of physical retail in cross-channel storytelling,
- and a Jägermeister Experience,
download the full whitepaper from dan pearlman and invidis.