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invidis digital signage explorer > USA > Kalifornien > San Francisco > Chase San Francisco

Chase San Francisco

Chase operates more than 5.500 branches and almost 20.000 ATMs in the US alone. The Union Square branch incorporates different new design and technology modules. Most striking is the lobby with a 18 display video wall and the new self-service terminals with 21,5 displays (10:16 aspect ratio).

Chase aims to get banking customers back into the branch by offering joy of use with familiar digital devices. The self-service terminals offer an iPad like user experience, the interface is customized for each customer (i.e. account balances, buttons with preferred cash withdraw amounts and USD bill denominations are preconfigured) and personal assistance is Omni-present.

The video wall transports a local image to the global JP Morgan Chase brand and draws attention to passersby especially at night. Various other zones i.e. classic bank teller as well private meeting rooms are also available.

The video wall and LED lighting is very impressive – interactivity is focused to the self-service machines. We do like the concept and it is designed to be rolled out in prime locations across the nation. Compared to the Umpqua Bank flagship store the Chase branch feels much more like a conventional bank. This doesn’t have to be a drawback – it is just a different approach and without a doubt more scalable.

Source: invidis

Source: invidis

Source: invidis

Source: invidis

Facts & Figures

Company JPMorgan Chase Bank
Industry Retail - Banking
Number of branches / with
Digital Signage
5500 / n.a.
Branch Chase San Francisco
Type of branch Flagship Store
Address 400 Post St
94102 San Francisco
Number of displays 21

Location

Videowall Chase San Francisco

Type of installation Standard
Fitting Integrating in walls
PoV situation High dwell time
DisplayNumber: 18
Number Videowalls: 1
Videowall: 3 x 6
Height: 47" (estimated)
Format: 16:9
Orientation: Landscape
Typ: Professional Display
Display supplier n.a.
Display features not specified
Project partner not specified
Content Image movies
Product Advertising
Service Information
Logging26. May 2014
Checked by invidis No

Self-service Terminals Chase San Francisco

Type of installation Standard
Fitting Integrating in furniture
PoV situation High dwell time
DisplayNumber: 3
Height: 21,5" (estimated)
Format: 16:9
Orientation: Portrait
Typ: Tablet
Display supplier n.a.
Display features not specified
Project partner not specified
Content Service Information
Logging26. May 2014
Checked by invidis No

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