Digital Signage Explorer

invidis digital signage explorer > USA > Kalifornien > San Francisco > Umpqua Bank San Francisco

Umpqua Bank San Francisco

Located at 450 Sansome Street, Umpqua’s new San Francisco flagship is designed to engage both customers and the public at every level, from behind the window external displays delivering up-to-the-minute bus schedules and weather information to public meeting spaces and an interactive, 6m Video Wall just inside the main entrance, featuring information about local companies in the surrounding of the branch and business tips by vertical industry experts.

The concept includes various digital signage and retail modules:

- Mobile Concierge – Umpqua’s Mobile Concierge associates are able to service accounts, connect customers with subject experts, and book one of the store’s public conference rooms from anywhere in the store.
- Catalyst Wall – This regularly updated, interactive digital video-wall is designed to engage and inspire individuals and businesses while providing resources. It features insights from a rotating selection of business game-changers and opinion leaders. Visitors can also explore financial and business goals and products on the interactive touchscreens as well as a collection of in-house and curated mobile apps.
- Demo Bar – Showcases products from featured businesses and serves as a hub for demonstrations of all kinds, from financial products and services to coffee and chocolate tastings.
- Spark Resource Center – This space designed for businesses and individuals to connect, collaborate and be inspired includes digital booklets. It includes iPads loaded with a collection of inspiration and innovative thinking, device charging stations and cell phone chat chairs to make impromptu phone calls private.
- Data Research Station – access to proprietary and public industry and consumer trend resources providing insight into consumer trends and related business ideas.
- Business Lounge – This invitation-only space is designed for larger group meetings or sessions, and will feature events with local business and thought leaders.
- Exchange Rooms – These flexible rooms are available to all. Umpqua associates will use them to meet with clients and small groups can “rent” the rooms for free to deliver presentations, hold a virtual meeting on Skype or simply gather their team.

Umpqua’s signature store is a great concept of modern digital signage. Pretty much the best we have seen in 2013. The concept engages with customers, by-passers and the community. Interactivity in the shop window is limited to twitter omitting the need for touch screens. The multi touch walls in the lobby feature a wide variety of general interest content focusing on non-personal information which are not suited for large screens in public.

Source: invidis

Source: invidis

Source: invidis

Source: invidis

Source: invidis

Facts & Figures

CompanyUmpqua Bank
IndustryRetail - Banking
Number of branches / with
Digital Signage
196 / n.a.
BranchUmpqua Bank San Francisco
Type of branchFlagship Store
Address450 Sansome Street
94111 San Francisco
Number of displays9


Videowall Umpqua Bank San Francisco

Type of installationStandard
Fittingnot specified
PoV situationPassage Situation
DisplayNumber: 6
Number Videowalls: 1
Videowall: 2 x 3
Display suppliernot specified
Display featuresVideowall
Project partnernot specified
ContentImage movies
Product Advertising
Service Information
Logging26. May 2014
Checked by invidisNo

Shop Window Displays Umpqua Bank San Francisco

Type of installationStandard
Fittingnot specified
PoV situationPassage Situation
DisplayNumber: 3
Display suppliern.a.
Display featuresnot specified
Project partnernot specified
Contentnot specified
Logging26. May 2014
Checked by invidisNo

Sollten Sie Ergänzungen zu den Projekten haben oder zusätzliche Projekte einreichen wollen, schreiben Sie uns bitte eine E-Mail: