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Finanzzentrum Wien Mitte

The costumer center of BMF in Marxergasse 4 is a flagship store. A very bright and modern ambiance, a call and information system build a solid base for modern citizen service. Although some costumers don’t know how to use the technology (yet) but most of them see the new system as an improvement. The call system is one of the most modern and comfortable systems if there wasn’t a double calling of one number on different departments. This must be improved. The content at the information system offers particularly content of the tasks of BMF, generally citizen information, and the traffic service of OE3. Unfortunately the quality is just average and the text sometimes is hard to read. But in general a well done installation.

Source: invidis.de

Facts & Figures

CompanyBundesministerium der Finanzen (Österreich)
IndustryPublic Services - Authorities
Number of branches
BranchFinanzzentrum Wien Mitte
Type of branchFlagship Store
AddressMarxergasse 4
1030 Vienna
Number of displays6

Location

Service Area

Type of installationStandard
FittingCeiling mount
In-Store
PoV situationHigh dwell time
DisplayNumber: 4
Height: 46" (estimated)
Format: 16:9
Orientation: Landscape
Typ: Professional Display
Display supplierOther
Display featuresnot specified
Project partnernot specified
Contentnot specified
Logging08. August 2013
Checked by invidisYes

Customer Flow Management

Type of installationStandard
FittingCeiling mount
In-Store
Totem
PoV situationHigh dwell time
DisplayNumber: 2
Height: 46" (estimated)
Format: 16:9
Orientation: Landscape
Typ: Professional Display
Display supplierSamsung
Display featuresnot specified
Project partnernot specified
ContentService Information
Logging08. August 2013
Checked by invidisYes

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